Orders and Shipping

Need help? Contact customer services on 0800 689 5625

Delivery Options  

Delivery
Details
Country
Charges
Collect in store 1-3 Working days when ordered Monday to Friday by 6pm* UK Free Delivery
Standard Delivery 1-3 Working days when ordered Monday to Friday by 6pm* UK Free Delivery
UK Next Day Pre-noon Delivery* Order by 2:00 pm Monday to Thursday for Next Day Pre-noon Delivery. Orders placed before 2pm on a Friday will be delivered on Monday Pre-noon. UK £10.00
Worldwide Express Delivery* 3-5 working days when ordered Monday to Friday by 6pm Australia, Hong Kong, India, Indonesia, Israel, Mainland China, Malaysia, New Zealand, Philippines, Saudi Arabia, Serbia, Singapore, South Africa, UAE, Ukraine, Vietnam £25.00

*Please bring your confirmation email and proof of ID when collecting your order that has been delivered to one of our stores. We currently offer collect our in store service in our New Bond Street, Spitalfields and Manchester stores.

*Please note that orders may be shipped in multiple parcels. You will receive dispatch confirmation and tracking numbers for each parcel.

*We aim to deliver all orders in line with the stated delivery times however sometimes events outside of our control may cause a delay to these times. For additional information on your order please contact customer services.


Contact us

E-mail customerserviceuk@belstaff.com
Phone 0800 689 5625

Online Ordering

 
+Change of address

Unfortunately we are unable to change the address of an order already placed. However if your order has been placed within 24 hours it may be possible to cancel and replace it using another address. Please contact our customer care team on 0800 689 5625 for assistance. You can check the status of your order online at any time at My Account.

+Taxes and Duties

We deliver to the following countries on a DDP (Delivery Duty Paid) basis. This means all import duties / customs taxes and local sales taxes are calculated and included in your final checkout payment. Applicable duty will be displayed once all the shipping information has been entered.

Australia

Hong Kong

India

Indonesia

Israel

Mainland China

Malaysia

New Zealand

Philippines

Saudi Arabia

Serbia

Singapore

South Africa

South Korea

UAE

Ukraine

Vietnam

+Track my Order

Once your order has been despatched from our UK Distribution centre you will be sent a confirmation email with your courier tracking number and link to the couriers web site.You can check the progress of your delivery at anytime through My Account. Sign in to your account and click the order tab. Your order will be updated with the courier tracking link which, once clicked, will show you the status of your delivery.

+Pre-Orders

Any items placed on pre-order will be clearly marked at checkout, with an estimated despatch date from our UK Distribution Centre. Please note, this is an estimated despatch note and your actual delivery may be earlier or later than initially advised. If you are purchasing more than one item, your order will be despatched only once all items are in stock.

You can cancel a pre-order up to the point at which your order is despatched from our UK Distribution centre by contacting our customer care team. When your pre-ordered items have been despatched from our UK Distribution centre we will send you a confirmation email with your courier tracking number and link to the couriers web site. You can check the status of your order online at any time at My Account.

+Store Exclusives

Selected products are only available to purchase through Belstaff stores. These products are clearly marked within the product details page of an item. Our customer care team will assist you in completing your purchase. For all exclusive products the estimated delivery date will be provided by our customer care team. On despatch of your order we will send you a confirmation email with your courier tracking number and link to the couriers web site. Exclusive orders will not show in My Account.

 

Need help? Contact customer services on 0800 689 5625