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DELIVERY UPDATES


We aim to deliver all orders in line with the stated delivery times however sometimes events outside of our control may cause a delay to these times. For additional information on your order please contact customer services.
 

 

SHIPPING METHODS


Standard - £5 (free on orders over £50)

5-10 working days when ordered by 6pm*
 

Collect in store - Free

Place your order by 2pm to collect as early as the next working day*
 

Next Day - £10

Order by 2pm for delivery the next working day, pre-noon**
 

Same Day - £25

Order by 2pm for delivery the same day between 5-10pm***
 

International - £25

Receive your order in 5-13 working days when ordered by 6pm*

*Orders are sent from our stores and fulfilment centres based in the UK and Europe, all last order time and dates are in UK time.
**Next day orders placed after 2pm on Friday or over the weekend will be delivered on Tuesday. Next day delivery is not available for select postcodes and for orders being fulfilled by a Belstaff store.
***Same day delivery only available for selected postcodes and items. 

 

DELIVERY & COLLECTION INFORMATION

Please kindly note that your order may be shipped in multiple shipments. You will receive dispatch confirmation and tracking numbers for each shipment.

We aim to deliver all orders in line with the estimated delivery times above. Estimated delivery times are also dependant on the acceptance of your order. For any additional information on the status of your order please contact us.

When collecting your order through our collect in store service please bring your order confirmation email and proof of ID. We currently offer our collect in store service in all Belstaff retail stores, you can find your nearest retail store through our store locator.

 

International Shipping

We currently ship to the below international destinations, all delivery costs are calculated and included in your final checkout payment. Taxes and duties will also be included where possible.

+Destinations 

Albania
Algeria
American Samoa
Andorra
Angola
Aruba
Australia
Bahrain
Bangladesh
Benin
Bhutan
Bosnia and Herzegovina
Botswana
Brunei
Burkina Faso
Burundi
Cambodia
Cameroon
Canary Islands
Central African Republic
Chad
China
Congo
Congo Democratic Republic
Djibouti
Egypt
Ethiopia
Fiji
Gabon
Gambia
Ghana
Guam
Guernsey
Guinea
Guinea-Bissau
Hong Kong
Iceland
India
Indonesia
Iran
Iraq
Israel
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kuwait
Kyrgyz Republic
Laos
Lebanon
Lesotho
Liberia
Libya
Macau
Madagascar
Malawi
Malaysia
Maldives
Mali
Mauritius
Mayotte
Mongolia
Montenegro
Morocco
Mozambique
Namibia
Nepal
New Zealand
Niger
Nigeria
Northern Mariana Islands
Oman
Pakistan
Papua New Guinea
Philippines
Qatar
Reunion Islands
Rwanda
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
South Africa
South Korea
Sri Lanka
Sudan
Swaziland
Syria
Taiwan
Tanzania
Thailand
Togo
Uganda
Ukraine
United Arab Emirates
United Kingdom
Vietnam
Yemen
Zambia
Zimbabwe

 

Frequently asked questions

Below are a number of frequently asked questions you may have before or after you have placed your Belstaff online order. Our full FAQ page can be found here. For any further queries please contact us.

+Can I change my address?

To prevent fraudulent orders we are unable to change the shipping address provided. However if your order has just been placevd it may be possible to cancel and replace it using another address. Please contact us for assistance.

+Do I need to pay any taxes or duties? 

We deliver to a number of our international destinations on a DDP (delivery duty paid) basis. This means all import duties, customs taxes and local sales taxes are calculated and included in your final checkout payment. Where possible, applicable duty will be displayed once all the shipping information has been entered. Please note if this information is not displayed at checkout you are liable to pay these fees when your order arrives.

+How can I track my order? 

Once your order has been dispatched from our distribution centre or store, you will be sent a confirmation email with your tracking number.You can check the progress of your delivery at anytime through My Account

+When will I receive my pre-order? 

Any items placed on pre-order will be clearly marked at checkout, with an estimated dispatch date from our distribution centre or store. Please note, this is an estimated dispatch date and your actual delivery may be earlier or later than initially advised.

+Can I cancel a pre-order?

You can cancel a pre-order up to the point your order is ready to dispatch from our distribution centre or store. Please contact us to cancel your order. 

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